Last updated: September 10, 2026

This policy describes how Reach Every Voice, LLC handles your information when you use our store at learn.reacheveryvoice.org. Our main website, reacheveryvoice.org, has its own privacy policy.

What we collect

When you make a purchase or access free materials, we collect your name, email address, and order details. Payment information (card numbers, billing details) is collected and processed by our payment processors, not by us; we never see or store your full card information.

If you create a customer account, we also store your login credentials and your download and course activity. If you post a comment on a course, that comment and the name on your account are visible to other course participants.

Personalized files

Files you download are stamped with your purchase information. This personalization exists to protect the work of the educators who created these materials, and it means the files you download are associated with you.

Who processes your information

Our store runs on Payhip, which processes orders and hosts course content on our behalf. Payments are handled by our payment processors (such as Stripe or PayPal, depending on how you pay). We use Google Analytics to understand how visitors use the store, such as which pages are visited and where visitors come from. We also use the Meta Pixel to measure the effectiveness of our outreach on Facebook and Instagram.

These providers each have their own privacy policies governing their handling of data.

Emails you'll receive

We send transactional emails: receipts, download access, and replies to your comments if you've enabled notifications. We do not send marketing email unless you have opted in, and you can unsubscribe from marketing at any time without affecting your access to purchased materials.

What we don't do

We do not sell your personal information. We do not share your information with third parties except the service providers named above, or where required by law.

Children

This store is intended for adults: educators, therapists, and family members. We do not knowingly collect personal information from children under 13. Our materials are designed for use with young learners, but the purchaser and account holder is always an adult.

Your choices

You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete it by contacting us at info@reacheveryvoice.org. Note that we may need to retain basic order records for tax, accounting, and grant-reporting purposes.

Changes

If we make meaningful changes to this policy, we'll update the date above and, for significant changes, note it on the store.

Contact

Privacy questions: info@reacheveryvoice.org